CNP Integrations Announces New Joomla! Social CRM Customer Service Portal (2011-03-30)
CNP Integrations has introduced a new customer service portal built with Joomla! CMS. CNPsupport.com supplements the Joomla! CMS to offer strong SocialCRM by amalgamating CMS/ERP/CRM engine of info@hand. The info@hand CRBM platform is used by CNP Integrations for all of its account management.This new socially aware platform of CNP allows clients to privately access their account related information, support case submission and billing transactions.Christopher Nielsen CEO/General manager for CNP Integrations is sure that this approach will benefit their customers in making better informed business decisions.