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NetEnrich Partners with Level Platforms to Provide Managed Services Infrastructure to MSPs
NetEnrich announced the launch of integrated NOC and SaaS managed services offerings for Managed Services Providers (MSPs) serving the small and medium sized business (SMB) market
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April 22, 2008 (FPRC) -- NetEnrich, the trusted brand for IT Infrastructure Management Services (IMS), announced the launch of integrated NOC and SaaS managed services offerings for Managed Services Providers (MSPs) serving the small and medium sized business (SMB) market. NetEnrich now provides MSPs and resellers around the world with access to Level Platforms’ award winning Managed Workplace® technology delivered via a Software-as-a-Service (SaaS) model in combination with a rich set of end-to-end support services delivered out of their large-scale NOC in Hyderabad, India. With the inclusion of Level Platforms’ hosted monitoring and management software, NetEnrich now offers a complete range of ITIL-based NOC services to solution providers who are focused on SMB environments – to help them achieve better, faster, and more sustainable results in their managed services businesses. The NetEnrich services will include Workstation Maintenance, Server Management, Network Monitoring and Alerting, Custom Services and Total Infrastructure Management. The hosted offering from NetEnrich allows MSPs to immediately optimize their technical resources and provide superior service to their customers, resulting in improved revenues and profitability. It also enables the MSP to provide an additional range of fully integrated service offerings by leveraging the extensive collaborative services integration features of the Level Platforms product. “Existing hosted monitoring and management solutions suffer from lack of flexibility and scalability, resulting in diminished returns for the solution provider,” said Raju Chekuri, CEO of NetEnrich. “NetEnrich offers the optimal combination of outsourced NOC, hosted remote monitoring and management (RMM) and total infrastructure management services that enables the reseller to craft specific services and functionality to meet unique needs of their customers. Combining Level Platforms’ hosted technology with NetEnrich's services capabilities, guarantees ease of use and high margins for the MSP, while they retain full account control over their SMB customers.” “Our hosted SaaS software solution provides NetEnrich the flexibility to deliver basic monitoring and remediation all the way up to full control over a customer’s environment depending on what the solution provider requires,” said Peter Sandiford, CEO for Level Platforms. “As a certified Hosting Partner, NetEnrich has full access to Level Platforms’ extensive network of vendor partners providing best practice monitoring and management of over 170 application, device and operating system templates.” NetEnrich will continue to offer outsourced NOC services to existing Level Platforms Managed Workplace partners that integrates into their existing dashboard for on-premise 24x7 or off-peak hours support.
For more information on NetEnrich MSP services, visit www.netenrich.com/msp.
Send an email to Prakash Chaudhari of http://www.netenrich.com/msp
408-436-5900 x7104
Keywords:
managed services MSP
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