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California Retail Bank Selects Edcomm Banker’s Academy to Deliver Customer Reassurance Training
A California Retail Bank has selected The Edcomm Group Banker’s Academy to deliver Reassuring Our Customers for its bank training needs – along with Edcomm Banker’s Academy’s own Learning Management System (LMS), Learning Link® for hosting and maintenance.
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(NEW YORK, NY) - August 19, 2008 -- Reassuring Our Customers is an eLearning course designed to train frontline bank employees how to reassure customers of the safety and soundness of the Bank in the wake of the IndyMac collapse. The course describes the current industry situation and past crises, presents a complete overview of FDIC insurance, and advises how to respond to upset customers and calm their fears.
With Learning Link®, Edcomm Banker’s Academy’s full featured Learning Management System (LMS), testing, tracking, administration, reports and certification are simple. Learning Link® has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
The Edcomm Group Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.
Send an email to Linda Eagle of The Edcomm Group
888-433-2666
Keywords:
teller training, compliance training
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